항공운송 실무영어

항공운송 실무영어

$16.95
Description
Preface

Welcome to Practical English for Cabin Crew, a textbook designed to equip future flight attendants with the English communication skills essential for delivering professional, safe, and customer-focused service on board.
As international air travel continues to grow, English has become the global language of aviation. Cabin crew members are expected not only to ensure passenger comfort but also to manage a wide range of in-flight situations with clear and confident communication. This textbook was created with that purpose in mind - to help learners develop both the language and the situational awareness required for success in this fast-paced industry.
The content of this book is organized according to the phases of flight, guiding students through realistic tasks and dialogues from pre-flight briefing to post-flight duties. Each unit features:

● Learning objectives for practical skill development
● Thematic vocabulary and expressions commonly used in aviation
● Realistic dialogues and role-play activities
● Comprehension checks and wrap-up quizzes for self-assessment

Special attention has been given to role-play and scenario-based learning, encouraging students to build confidence by simulating real in-flight situations, such as handling service disruptions, making announcements, assisting passengers, and managing emergencies - all in English.
This book is ideal for use in university-level aviation English classes, airline training programs, or individual preparation for cabin crew interviews. Whether you are just beginning your journey or preparing to take flight in your career, we hope this textbook helps you soar toward your goals with confidence, professionalism, and poise.
Thank you for choosing English for Cabin Crew.
We wish you a safe and successful journey ahead.
저자

최경옥

출간작으로『합격을부르는영어면접전략서』등이있다.

목차

Part1BeforeTake-off
Unit01.ThePre-FlightBriefing
Unit02.CabinPreparation
Unit03.PassengerBoarding&Greeting
Unit04.Handlingcarry-onbaggageandspecialhandlingpassengers
Unit05.Pre-DepartureAnnouncements&Checks


Part2AfterTake-off
Unit06.In-flightServicePreparation
Unit07.Meal&BeverageService
Unit08.DealingwithPassengerRequests
Unit09.HandlingIn-flightIssues


Part3AfterLanding
Unit10.PreparingforLanding
Unit11.ArrivalProcedures
Unit12.Post-FlightDuties&Debriefing

출판사 서평

Introduction
WelcometoEnglishforCabinCrew!
Thiscourseisspecificallydesignedforstudentswhodreamofbecomingprofessionalcabincrewmembers.Intheairlineindustry,flightattendantsarenotonlyresponsibleforensuringsafetyandcomfortbutalsoserveasambassadorsoftheairline.Tosucceedinthishighlyglobalizedfield,strongEnglishcommunicationskillsareessential.

●WhyEnglishMattersintheSkies
Englishistheinternationallanguageofaviation.Cabincrewmustbeabletocommunicateclearlywithpassengersfromdifferentcountries,relayinformationtothecockpit,andcollaboratewithgroundstaffandcolleaguesallinEnglish.Whethergivingsafetyannouncements,handlingin-flightservice,ormanagingunexpectedsituations,effectivecommunicationinEnglishisakeypartofdeliveringexcellentservice.

●WhatYouWillLearn
Thiscoursehelpsyoubuildtheessentiallanguageskillsandprofessionalmindsetneededforasuccessfulcareerasacabincrewmember.Youwill:
1.MasterCabinCrewVocabulary
1.1.Learnaviation-relatedwordsandphrasesusedinservice,safety,andemergencysituations.
2.PracticeReal-LifeScenarios
2.1.Buildconfidencethroughdialoguesandrole-playsbasedonactualin-flightsituations.
3.ImproveSpeakingandListeningSkills
3.1.Practicerespondingappropriatelytoannouncements,requests,andpassengerneeds.
4.DevelopPolishedServiceLanguage
4.1.Learnhowtospeakpolitely,resolveproblemscalmly,andshowempathy-theheartofexcellentcustomerservice.

●CourseStructure
Thisbookisorganizedaccordingtothethreemainphasesofflight:
1.BeforeTake-Off
4.2.Pre-flightbriefing,cabinpreparation,boardingprocedures,andannouncements
2.DuringtheFlight
4.3.In-flightservice,handlingpassengerrequests,managingsafetyandmedicalissues
3.AfterLanding
4.4.Arrivalprocedures,farewellcommunication,andpost-flightduties

Eachunitincludesessentialvocabulary,practicalexpressions,situation-baseddialogues,comprehensionchecks,androle-playactivitiestohelpyoubuildbothlanguageproficiencyandprofessionalcompetence.
Whetheryouarepreparingforacabincrewinterview,trainingforyourfirstairlineposition,orsimplylookingtoimproveyouraviationEnglish,thiscourseisyourstep-by-stepguidetotakingoffwithconfidence.