예의 바른 비즈니스 영어 : 억대 연봉 글로벌 인재들의: MP3 음원 제공

HyogoOkada

마이크로소프트싱가포르태평양지역라이선스컴플라이언스(LicenseCompliance)본부장.도시샤대학교공학부졸업후액센츄어,딜로이트컨설팅,마이크로소프트등글로벌기업에서싱가포르,미국,일본등을중심으로20년넘게근무했다.글로벌컨설턴트의개척자로,액센츄어근무당시11개국에서모인여러컨설턴트들을이끌고프로젝트를추진하기도했다.해외근무경력만17년이넘으며,해고가일상다반사이며오로지실력으로만평가받는기업에서아시아책임자로15개국이상의다양한국적의인재들을관리하면서신규사업을개발하는동시에업무혁신을이끌었다.

한때1년2개월동안‘실적제로’의늪에빠져좌절하기도했지만,글로벌사회에서살아남기위해동료들의영어실력을관찰하고연구하여탁월한커뮤니케이션능력을갖추게된결과,마침내첫계약을성사시켰다.

현재는마이크로소프트에서일본·한국·호주·뉴질랜드등4개국의라이선스감사업무책임자로일하고있다.더불어각종컴플라이언스프로그램의아시아책임자로도활동하며,아시아전역의컴플라이언스대책및디지털혁신을추진하고있다.아시아기업의근무방식개혁과국내외대학및비영리단체에서보인리더십활동을인정받아사내의여러상을수상했다.세계최고수준의스페인IE경영대학원에서EMBA(ExecutiveMBA)를취득했으며,미국PMP(ProjectManagementProfessional)자격을보유하고있다.인생목표는‘사회개혁(SocialChange)’이며,좌우명은‘STAYGOLD!’이다

PART1영어에관한5가지오해_23

PART2영어능력자들의회화비법_31

PART3비즈니스회화의필수구문49_43

CHAPTER1출근직후,아침정보전을지배하라!_45

UNIT1아침인사로존재감을어필한다!_46
Goodmorning!How’syourlifetreatingyou?
UNIT2인사후자연스럽게질문을덧붙인다_48
How’syourworkgoing?
UNIT3먼저시간이있는지물어본다_50
Doyouhaveaminute?
UNIT4더자세한설명을원할때는_52
Couldyouexplainthatinmoredetail?
UNIT5따로시간을확보하는법_54
CouldIseeyousometimethisweek?

CHAPTER2동료들과의교류를중시하라!_57

UNIT1“Longtimenosee!”대신쓸수있는말_58
Greattoseeyouagain!
UNIT2“Soso.”를쓰지않는이유_61
I’vebeendoinggreat!
UNIT3상대방의근황을물어본다_64
Doyouhaveanygreatnews?
UNIT4상대방을칭찬하면서화제를끌어낸다_67
Whatwasthekeysuccessfactor?
UNIT5하고싶지않은이야기를끌어내는방법_70
Ontheotherhand,whatthingsdidn’tgowell?

CHAPTER3현명하게권유ㆍ부탁하는방법_73

UNIT1점심을권하는현명한방법_74
Doyouhaveanyplansafterthis?
UNIT2술자리를권하는현명한방법_77
Whatareyoudoingtonight?
UNIT3‘괜찮으시다면’을영어로표현하면_80
Ifyouwouldn’tmind,mayIattendthemeeting?

CHAPTER4첫인사로상대방의호감을얻어라!_83

UNIT1기억하기쉬운이름을준비한다_84
CallmeHugo,likeHUGOBOSS.
UNIT2“Nicetomeetyou.”대신쓸수있는말_87
I’mhappytomeetyou.
UNIT3최대한경의를담아인사한다_90
Ifinallygottomeetyou.
I’veheardsomuchaboutyou.
UNIT4처음만나는사람과거리감을좁히는방법_93
WhatshouldIcallyou?
UNIT5이름을확인하는최후의수단_96
Howdoyouspellyourname?

CHAPTER5비즈니스모임이나행사에필요한대화의기술_99

UNIT1낯선사람에게말을걸때_100
Areyouhavingagoodtime?
UNIT2침묵속에서도대화의실마리를찾는다_102
Thisisagreatevent,isn’tit?
UNIT3만난적이있는지자연스럽게확인한다_105
Havewemetbefore?
UNIT4상대방의이름을잊어버렸다면_107
Ihaveaterriblememoryforinternationalnames.
UNIT5만남의기쁨을적극적으로표현한다_110
Ilookforwardtoseeingyouagainsometimesoon!

CHAPTER6전화회화에필요한대화의기술_113

UNIT1통화할때가장먼저하는말_114
MayIhaveMr.Brian,please?
UNIT2‘바쁘신줄알지만’을영어로표현하면_117
Iknowyou’rebusy,butI’dbegratefulifIcouldarrangeameetingwithyou.
UNIT3약속을정할때쓸수있는표현_120
Whenwouldbeconvenientforyou?
CHAPTER7존재감을높이는대화의기술_123

UNIT1첫번째발언기회를얻는방법_124
Theobjectiveofthismeetingistodefinetheoutlineofthepresentation.
UNIT2간략하게개요를설명한다_127
First,letmegiveanoverviewoftheproject.
UNIT3상대방이이해하고있는지확인한다_130
Letmeclarifymypoint.
UNIT4부드러운어조로자기의견을펼친다_133
Letmesharewithyoumyopiniononthisissue.
UNIT5이해하기쉽게정리한다_136
I’dliketosummarizethekeypoints.

CHAPTER8새로운기획을성공시키는방법_139

UNIT1사람의마음을움직이는말_140
Iwilllaunchanewadvertisingcampaign.
UNIT2일에대한의지를보여준다_142
I’llexecutetheplanfromnextweekonwards.
UNIT3‘dothebest’대신쓸수있는표현_145
I’mcommittedtoprovidingthebestcustomerexperienceintheindustry.
UNIT4성과에대한의지를보여준다_148
Iaimtodoublerevenuethroughtheproject.
UNIT5의도적으로성과를언급한다_151
Iamwillingtocommittoachievinga120%increaseinsalesyear-over-year.
UNIT6프로세스와결과를동시에중시한다_154
Iwillgeneratealotofleadsthroughthepromotion.
UNIT7일의진행상황을보고할때_157
I’mmakinggreatprogresstowardthegoalofthisfiscalyear.
UNIT8바로답할수없을때쓸수있는말_159
Letmemonitortheprogress.
UNIT9의사결정전에검토가필요하다면_162
Letmeconsiderotheroptionsbeforemakingadecision.

CHAPTER9효과적으로자신을어필하는방법_165

UNIT1일에대한사명감을표현한다_166
I’mfulfillingmypersonalmission.
UNIT2가장주력하고있는일을설명한다_169
Ifocusonthestandardizationofprocesses.
UNIT3노력으로극복하는이미지를보여준다_172
I’mfacingabigchallenge.
UNIT4문제나과제를제기할때_175
I’dliketoraiseanissue.
UNIT5지속적인보고로신뢰를얻는다_178
I’llkeepyouupdated.
UNIT6노력을전략적으로노출한다_181
Imanagedtocompletetheproject!
UNIT7‘makethemostof~’의다양한활용_184
Everyonemadethemostofeveryopportunity.
UNIT8자기의견의당위성을강조한다_187
Let’stakealookatthisissuefromadifferentperspective.
UNIT9문제해결의계기를마련한다_190
Let’sthinkoutsidethebox.

PART4난감한상황대처에유용한구문40_193

CHAPTER1상대방의말을알아듣지못했을때_195

UNIT1천천히말해달라고부탁한다_196
MayIaskallofyoutospeakslowlyandclearly?
UNIT2다시말해달라고부탁한다_199
Wouldyousaythatagain,please?
UNIT3상대방의설명이명확하지않다면_202
I’mconfused.
UNIT4생각할시간이필요할때는_204
Letmethink.

CHAPTER2솔직하게모른다고말하기힘들때_207

UNIT1능숙하게에둘러서말한다_208
I’mnotsure.ButIpresumethatitshouldbeontrack.
UNIT2상대방의의견을묻는다_211
Howaboutyou?
UNIT3몰라서난감한상황을넘기는방법_214
Couldyouelaborateonthat?

CHAPTER3하기힘든말을해야할때_217

UNIT1하기힘든질문을하는방법_218
Iassumeyou’vealreadytakencareofthat.
UNIT2조심스럽게염려를표현하는말_221
I’mconcernedaboutthepriceofrawmaterials.
UNIT3정중하게거절하는방법_224
I’msorry,butIcan’tfollowyourlogic.
UNIT4무례하지않게‘No’를말하는방법_226
I’mnotanexpert,butI’lltrytoexplain.
UNIT5솔직하게자기의견을말할때는_229
Tobehonest,Ithinkwearemissingthepoint.
UNIT6자신의약점을인정할때쓰는표현_232
ImustadmitthatI’manamateurinIT.
UNIT7최대한정중하게거절하는표현_235
Iregrettoinformyouthatwewilldeclineyourproposal.
UNIT8당장결정을내리기힘들때_238
I’mnotauthorizedtomakethatdecision.

CHAPTER4상대방이자신의말을들어주지않을때_241

UNIT1바로확인하고싶은일이있다면_242
ThereisonethingIaskofyou.
UNIT2발언을끝까지마무리하고싶을때_244
Letmefinish.
UNIT3요점을정리하여제시한다_247
Briefly,Ihavethreethingstosay.
UNIT4대화를논제로되돌리고싶을때_250
Bytheway,wehaveonly10minutesleft.
UNIT5부탁한일의진행상황을확인한다_253
HaveyouhadachancetolookoverthereportIsenttoyouyesterday?
UNIT6상사에게보고하고조언을구할때_256
Ihaveonethingtosharewithyou.

CHAPTER5자신의감정을전하고싶을때_259

UNIT1감사의마음을전하는방법_260
Youmademyday!
UNIT2좋은인간관계를만드는한마디_263
You’realwayswillingtogotheextramile.
UNIT3최고의칭찬표현_266
I’mproudofyou.
UNIT4일체감을형성하는한마디_269
Absolutely!
UNIT5기대감을표현하는말_272
I’mcountingonyou.

CHAPTER6다른사람의도움이필요할때_275

UNIT1협력을구하는현명한방법_276
Iwonderedifyoucouldhelpme.
UNIT2부탁할때적절한표현_279
Ineedtoseekyouradvice.
UNIT3최대한정중하게부탁하는표현_282
Couldyoupossiblyconsidermakingaslightlybetteroffer?
UNIT4현명하게일을시키는법_285
I’llhavehimcontactyoutodiscussthematter.
UNIT5편하게연락하는관계를만들고싶다면_288
Pleasedon’thesitatetoaskanyquestions.
UNIT6일을빨리처리해달라고부탁하는방법_291
Couldyoupleasereplytomeatyourearliestconvenience?

CHAPTER7상대방의제안을거절해야할때_295

UNIT1상대방을실망시키지않고거절하는방법_296
I’mafraidIwillnotbeabletoattendthemeeting.
UNIT2초대를정중하게거절하는방법_299
IwishIcould,butIreallydonothaveenoughtime.
UNIT3친구나동료의초대를거절하는방법_302
I’dloveto,butIhaveanotherappointment.

CHAPTER8위기를기회로만드는사과의기술_305

UNIT1부탁받은일을잊어버렸다면_306
I’vebeenmeaningtogetbacktoyou,however,Ihavebeentoobusy.
UNIT2비즈니스매너를생각하면서거절한다_309
Iamsorryforthedelayinmyresponse.
UNIT3사외사람에게사과할때적절한표현_312
Iapologizeformymistakes.
UNIT4가장정중하게사과하는표현_315
IregretthatIwasnotabletomeetyourexpectations.
UNIT5실수한동료에게힘을북돋우는한마디_318
Noworries.Ithappenstothebestofus.

비즈니스영어에는절대규칙이있다!
모국어가아닌외국어로영어를배운사람들의어휘량은그렇게풍부하지않다.그러므로다음두가지의규칙‘활용가능한구문을많이익힌다.’와‘긍정적이고정중한표현을쓴다.’를잘지키면서적은어휘량을최대환활용해야한다.

일상회화와비즈니스영어의차이!
비즈니스영어의필수규칙중‘긍정적이고정중한표현을쓴다.’라는항목을의외로잘모르는사람이많다.실력을인정받는비원어민은일상생활에서는사용하는표현이지만비즈니스현장에선‘원어민들이불쾌하게여길수있는표현’은절대로쓰지않는다.

글로벌현장에서익힌비즈니스회화필수구문!
많은말을하지않아도의도를정확하게전달하는데필요한비즈니스영어가필요한사람들이반드시알아야할550개의구문을엄선했다.