머리말
글을쓰는게어렵고싫었던제가,
글을쓰는일을하며살아가고있습니다4
STEP1‘사고방식’을바꾼다
‘못쓰는것’이당연하다
Point1업무용글을쓰는방법은배우지않았다14
point2‘쓰고싶은것’이아닌,‘상대가원하는것’을쓴다17
Point3‘이해하기쉬운것이최고’라는발상의전환20
Point4나에게맞는글을쓰는것이좋다25
‘어떻게쓸지’보다‘무엇을쓸지’가중요하다
Point5글쓰기스킬부터생각하면글쓰기가두려워진다30
Point6중요한것은글의‘진짜목적’34
Point7‘읽는이’를확실히정한다38
Point8‘목적’과‘읽는이’로‘무엇을쓸지’를알수있다42
Point9업무용글은결론부터!46
STEP1요약정리49
STEP2‘쓰기전’을바꾼다
글은백지상태에서쓰는것이아니다
Point10준비가되지않으면쓰지못한다52
Point11글은‘소재’로구성된다는것을명심하자57
Point12필요한것은‘상대방을설득할수있는’소재66
글실력은‘메모하는힘’에서나온다
Point13어째서신문기자는수첩을들고다니는걸까?71
Point14사람은‘망각의동물’임을인지한다79
Point15들은것뿐만아니라본것,느낀것도메모한다84
STEP2요약정리91
STEP3‘쓰는방법’을바꾼다
우선은‘소재’를고르는것부터!
Point16‘목적’과‘읽는이’를통해필요한소재를모은다94
Point17감사메일,출장리포트,연수감상문,보고서쓰기98
Point18시간을들여야하는‘소재’도있다107
Point19말하듯전하면된다113
Point20‘화살표메모’로‘소재’를‘시각화’한다117
Point21쓰는것도‘말하는느낌’이면된다124
아무도알려주지않는5가지‘쓰는방법’노하우
Point22한문장을짧게하는것,목표는60자128
Point23처음부터완성원고를쓰려고하지않는다132
Point24긴문장은나눠생각한다135
Point25문장의‘겉보기’에신경을쓴다141
Point26최악의인상을남기는‘사소한실수’에주의하자144
머릿속에서‘형용사’삭제하기
Point27형용사를찾아내느라시간이걸린다147
Point28형용사를쓰지않으면‘소재’에눈이간다149
Point29업무상황에서는멋진형용사가필요없다154
글읽기를좋아하는사람은없다
Point30업무메일은결론을먼저!157
Point31의뢰메일의양식·흐름을만든다160
Point32감사메일,사과메일도‘이번에는’이중요하다164
Point33지시메일은‘5W2H’를쓴다170
Point34‘항목쓰기’를적극적으로사용한다172
Point35메신저를쓸때도‘5W2H’를의식한다175
Point36리포트,감상문은현장에서‘소재’를모은다179
Point37기획서에는‘문제’와‘해결책’을쓴다184
Point38발표자료도우선은‘소재’준비부터!188
Point39SNS,블로그…이세상은재료의보물창고!190
최고의트레이닝은‘읽기’
Point40상사에게‘목표’를배운다194
Point41안좋은글,좋은글에민감해진다196
Point42간단하면서도최고의비법은‘읽기’트레이닝199
STEP3요약정리202
맺음말204