AI-Enhanced English Learning for Airport Staff : AI 기반 공항 실무 영어

장형지,이성철,오현주

저자:장형지
고려대학교에서박사학위를취득하고,현재선문대학교글로벌관광학부교수로재직중이다.지난6년간한국영어어문교육학회편집부회장을역임하고,현재한국영어어문교육학회학회장직을수행하고있다.주요연구분야는문화간의사소통,ESP학습자대상연구,테크놀로지기반의영어교육연구이고,‘문화해독력(culturalliteracy)향상을위한문화기반교양영어수업설계’‘CapstoneDesign을바탕으로한문화간의사소통능력향상을위한비즈니스영어독해수업’‘문화간의사소통능력향상을위한PBL기반ESP수업설계’그리고‘인공지능Chatbot기반의관광영어수업이문화간의사소통능력향상에미치는영향’으로한국연구재단의신진연구,중견연구과제를수행하고,디지털리터러시기반의ESP영어교육연구를진행하고있다.

저자:이성철
현)선문대학교컴퓨터공학과교수
·Ph.DinComputerScience,UniversityofNevada,LasVegas,US,2018
·MSinComputerScience,UniversityofNevada,LasVegas,US,2012
·BSinComputerEngineering,KonkukUniversity,Korea,2009
·모바일핼스,빅데이터,웹서비스

저자:오현주
FacultyofOverseasService,HotelandAirline.
KeimyungCollegeUniv.Korea(2011-present).

Unit1AviationEnglish
Unit2Roles&ResponsibilitiesofAirportStaff
Unit3Check-inProcedures(I)-DocumentVerification&Seating
Unit4Check-inProcedures(II)-BaggageHandling&Safety
Unit5SpecialAssistance-UMandPRMHandling
Unit6GateOperations&BoardingProcedures
Unit7IrregularOperations(I)-HandlingFlightDelays
Unit8IrregularOperations(II)-Cancellations&Compensation
Unit9Transfer&Transit-NavigatingtheConnection
Unit10Customs&ImmigrationSupport
Unit11Lost&FoundServices-HandlingMishandledBaggage
Unit12VIP&CIPServices-TheArtofPremiumHospitality
Unit13EmergencyProcedures&SafetyFirst

-