박진영의 말하기 특강 (내 삶을 바꾸는 말하기)

박진영

사람들이상대의말을경청하고,상대의처지를배려하여말하기를실천하는것만으로도서로돕고화합하는성숙한사회를만들수있다고저자는믿는다.그런말하기방법을다듬고실천하며,사람들에게열심히전파하고있다.

앞서『결정적말실수』와『아나운서처럼매력있게말하기』를썼다.

대학에서심리학을전공했고,언론학박사다.KBS와TBN교통방송등에서15년간MC와아나운서로일했다.여전히행사개막식과토크쇼사회자로활발하게활동하고있다.
여러대학과공공기관,기업등에서'공감과설득커뮤니케이션'을강의해왔다.10년째전국경제인연합회에서임원들의스피치강사로인기가있다.
현전남대학교객원교수.〈공감커뮤니케이션연구소〉대표.

공감커뮤니케이션연구소
http://blog.naver.com/jypspeech

들어가며

CHAPTER1첫인상을좌우하는말한마디·················11
말을잘한다는것·····························12
말과첫인상···································16
듣기싫어하는말7가지···························18
진정성이중요하다·······························21
행동의소리···································25
실언을피하라································26

CHAPTER2공감적경청···························31
듣는것은생존이다·····························32
잘듣지못하는이유·································34
설득하고싶다면경청하라························37
공감적경청···································39
청중이결정한다··································42

CHAPTER3좋은관계를만드는질문··················45
질문은존중이다··································46
왜질문하지않아요································48
질문으로설득하라·······························51
두려움없는질문································53
소크라테스질문법·······························55
위험한질문···································58

CHAPTER4간결하게말하기··························61
의사소통과정과메시지····························62
핵심부터말하기··································65
짧지만강한메시지·····························67
간결하게말하라··································69
커뮤니케이션을방해하는잡음·······················72
더좋은표현을찾아서·····························76

CHAPTER5설득에이르는말하기·······················83
에토스,파토스,로고스····························84
사람은자기방어적이다·····························87
상대에따라달라야한다··························89
배려에서출발한다·······························91
타인을어떻게인정할것인가························93
인정언어설득언어·······························97
자기대화(selftalk)가나를설득한다····················100
화내지않고감정표현하기··························101

CHAPTER6말투다스리기···························105
공격적인말투,자신없는말투·························106
가는말이고와야······························108
긍정으로말하기································109
좋은습관만들기······························111
반말········································114
친절하라·······································116

CHAPTER7실언,그리고사과·····················121
말은상처를남긴다·································122
실언은평판을떨어뜨린다····························124
실언하는이유····································126
차별언어·····································128
실언하지않는방법·································133
꼭필요한말인가······························136
말실수는바로사과한다·························138
진정성있는사과······························142

CHAPTER8매력있는목소리······················147
마녀는왜인어공주의목소리를탐했을까···············148
호흡이안정감있는목소리를만든다················149
발성으로공명음만들기·························153
발음에서시작해발음으로끝난다·····················157
주의해야할발음연습·····························162
허사는전달을방해한다·························166
포즈가말을살린다·································167
피치는감정을드러낸다·························170
파워와속도·································171

CHAPTER9표정,몸짓으로말한다····················175
말만으로는부족하다·····························176
표정근육이감정에영향을미친다···················179
타인의시선·································182
제스처는말에힘을실어준다······················184
마음가짐이드러나는태도····························185
의상은메시지다································189
냄새········································192

CHAPTER10내평판을만드는퍼스널브랜딩스피치·······195
퍼스널브랜딩스피치·····························196
스토리텔링···································201
삶을스토리로만드는법·····························204
나를표현하는한단어···························206
전달이중요하다································209
어떻게시작할것인가·····························210
핵심메시지정하기·································214
클로징한마디가감동을만든다·························216

CHAPTER11프레젠테이션잘하는법·····················219
프레젠테이션할때기억해야할5가지····················220
발표불안이큰이유·······························223
불안감없애는법······························226
말하기연습과리허설·····························228
누구나좋은사회자가될수있다·····················230
사회를볼때주의할점·························232
마이크사용법····································234

CHAPTER12면접관에게도통하는말하기··············237
외우면안되는이유·······························238
자기소개하기····································241
면접볼때피해야할5가지························244
말하기계획표····································247
감사하는마음····································252

CHAPTER13비대면시대의의사소통·····················255
표정을감추는마스크·····························256
문자메시지소통의한계·····························258
실언의새로운형태·································260
소통방식이바뀐다····························262